ZigCare Website Care Plan
Using WordPress to create a website has many advantages, but with the benefits come some responsibilities in the form of ongoing maintenance to keep the site running reliably and securely. This maintenance needs technical knowledge and is often neglected, risking expensive disruption to your business.
The solution is ZigCare
ZigCare puts an expert in charge of the maintenance of your WordPress website, taking care of backups, security, updates and technical support and leaving you more time to create great content. It’s an insurance policy and warranty for your website, all rolled into one. We’ve been working with WordPress since 2007 so you’re in good hands.
List of Benefits
|ZigCare standard features|
|Remote database backups||Daily (1 month retained)|
|Remote file backups||Weekly (1 month retained)|
|WordPress core updates||Weekly|
|Theme updates (if commercial theme)||Weekly|
|Uptime monitoring||Every 5 minutes|
|Database optimisation||On sign-up|
|Technical review with recommendations||On sign-up|
|Technical support||60 minutes per month|
|General technical advice||Proactive and on request|
To start the ball rolling, simply complete the form below (with absolutely no obligation). We’ll contact you to check a few things, then if you’d like to go ahead, we’ll invoice for the first quarter* and your cover starts as soon as this is paid.
* If you pay yearly in advance, there’s a discount.
Before we can accept you for ZigCare, we need to take a quick look at your site’s admin area, so that we can see what state the site is currently in. When we contact you we’ll ask for a temporary admin login to do this.
There’s no contract or repeating subscription. Near the end of each quarter we’ll send an invoice for the next quarter’s payment. You may discontinue at any time, though we do not offer refunds.
Payments are via bank transfer. We work in USD but can also bill in EUR and GBP with local bank details for all these currencies.
Important! ZigCare is only for self-hosted WordPress sites. We don’t offer ZigCare for sites managed at wordpress.com, and we don’t offer ZigCare for any other CMS.
If your site is running ClassicPress, we’ll migrate it safely back to WordPress for you, to eliminate all the plugin compatibility problems associated with ClassicPress.